Privacy policy

Effective Date: 02/09/2025
Last Updated: 02/09/2025

This Privacy Policy describes how www.firstuniformsolutions.co.uk (“we”, “our”, “us”, or the “Site”) collects, uses, and shares your personal information when you visit or make a purchase.


1. Personal Information We Collect

A. Device Information

We automatically collect information about your device and browsing behavior.
Examples include:

  • Web browser version
  • IP address
  • Time zone
  • Cookies
  • Pages viewed, time spent
  • Search terms

Purpose: To optimize website performance and analytics.
Source: Automatically collected through cookies, log files, tags, pixels.
Shared With: Shopify and analytics providers (e.g. Google Analytics, if used).


B. Order Information

Collected Data:

  • Full name
  • Billing & shipping address
  • Phone number
  • Email address
  • Payment information (e.g. credit/debit cards, PayPal)

Purpose:

  • Fulfill orders and process payments
  • Provide confirmations and receipts
  • Prevent fraud
  • Customer communication

Shared With:

  • Shopify (our eCommerce provider)
  • Payment processors (e.g. Shopify Payments, PayPal)
  • Shipping providers (e.g. Royal Mail, DPD)

C. Customer Support Information

Collected when you contact us directly.

Used to resolve queries, verify identity, and improve our support services.


2. Use of Personal Information

We use your information to:

Provide our services (order processing, shipping, returns)

Communicate updates, offers, or service changes

Improve the functionality and content of our website

Comply with legal and regulatory obligations


3. Sharing Personal Information

We only share your information with third-party providers necessary to operate our store, including:

Shopify: Shopify Privacy Policy

Payment gateways

Courier services

Marketing/email providers (if applicable)

Legal authorities, when required by law

We never sell your personal data.


4. Behavioural Advertising

We may use cookies and tracking pixels for personalised advertising. This may involve sharing limited data (like browsing behavior) with platforms like:

Google (Ads, Analytics): Google Privacy Policy

Facebook (if applicable): Facebook Ad Settings

To opt out of targeted advertising:

Google Ads Settings

Facebook Ads Settings

Bing Ads Settings

General Opt-Out


5. Cookies

We use cookies for:

Shopping cart functionality

User login and preferences

Analytics and remarketing

Secure checkout

You can manage cookies in your browser settings. Disabling cookies may limit functionality. For more information, visit www.allaboutcookies.org.


6. Your Rights (GDPR & CCPA)

UK & EU Residents (GDPR)

You have the right to:

Access your data

Correct or delete your data

Object to processing

Request data portability

Withdraw consent at any time

To request data access or deletion: 📧 Email us at firstuniformsolutions@yahoo.co.uk

Data is processed in the UK and may be securely transferred outside the UK via Shopify’s GDPR-compliant systems. More info: Shopify GDPR

California Residents (CCPA)

You have the right to:

Know what personal information we collect

Request deletion

Opt-out of sale (we do not sell data)


7. Data Retention

We retain order and customer data for as long as required for tax, legal, and customer service purposes, unless deletion is requested.


8. Minors

Our website is not intended for children under the age of 16. If you believe your child has provided personal information, please contact us for deletion.


9. Do Not Track

We do not currently respond to “Do Not Track” browser signals due to inconsistent standards.


10. Changes to This Policy

We may update this Privacy Policy as needed to reflect changes to our business or legal requirements. Updates will be posted on this page.


11. Contact Us

If you have questions or would like to exercise your rights, contact us at:

This website is operated by First Uniform Solutions™, a trading name of 1ST UNIFORM COMPANY LIMITED (Company No: 12040769).

📧 Email: firstuniformsolutions@yahoo.co.uk
📞 Phone: +44 7904 037462

Legal Information: First Uniform Solutions™ is a trading name of 1ST UNIFORM COMPANY LIMITED (Company No: 12040769), registered in England.
Registered Office: Kalair Court, 1st Floor, Marston Road, Wolverhampton, WV2 4NJ, United Kingdom.